Talk with customers
in real time

One Inbox - Chats from your app, your pages and your
website land in one place for your team.
On Your Website - Add a chat bubble to your own site
and answer visitors as they browse.
Never Miss a Chat - Email and notification alerts
when a conversation is waiting.
yourstudio.com
Add to site
Text
Image
Chat
Your StudioOnline now
Hi! How can we help?
Yes! Beginner Salsa at 10am – want the link to sign up?
On your website

Add chat to your website in minutes

Drop the chat bubble onto your own website and visitors can message your staff while they browse. Every conversation lands in the same inbox.

  • Visitors start a chat with just their name
  • Answer from the web or the app
  • If they leave the page, your reply follows them by email
Team Chat
Your Studio
Front Desk
# general
# front-desk2
Instructors
# instructors
# subs
Events
# salsa-social
# instructorsADM
A
Ana4:12 PM

Can someone cover my 7pm class tonight?

D
Diego4:13 PM

I’ve got it!

👍 2
A
Ana4:14 PM

@Diego

Message #instructors
Team Chat

Your whole team, in one place

Organize staff conversations into channels (front desk, instructors, events) and keep studio work out of personal texts.

  • Channels grouped into categories
  • @mention a teammate to get their attention
  • Reply to a message and react with emoji
✓
Booked! Private Lesson · Tue, Oct 20 · 6:00 PM with Oscar
Chats
Private Bookings
JJen · Maya
AAna G. · Oscar
Your StudioAutomated
Your private lesson is booked. Message here with any questions!
AAna G.OOscar
Private Lesson
Tue, Oct 20 · 6:00 PM
Manage Booking
Yes – turns and spins please!
Private Bookings

Every private booking gets its own chat

When a student books a private, a chat opens between them and their instructor with the booking posted at the top, so questions and changes stay in one place.

  • The booking card is posted automatically
  • Write your own first message
  • Students can manage the booking right from the chat
Chats
A
Ana G.Online nowLast seen 5 min ago
Is there parking at the studio?
8:10
Your StudioYes! Free parking right behind the building.
Your Studionow
New reply from Your Studio
VIEW REPLY
Never missed

Not online? They still get it

When someone isn’t looking at the chat, Member.Life lets them know with a push notification in your app, or an email with the reply and a link back.

  • Push notifications in your branded app
  • Email replies for website visitors
  • Managers alerted when a chat waits more than a minute

Chat that keeps the conversation going

Answer the question while they’re still deciding, on the screens your customers already use.

Chat everywhere

Customers message you from any Member.Life screen, your branded app, or a chat bubble on your own website.

One inbox for the team

Every conversation lands in one shared inbox, with open and closed views and a jump to the next unread.

Missed-chat alerts

When a chat waits more than a minute, your managers get an email and a notification so nobody is left hanging.

Photos & typing

Send and receive images, see when the other side is typing, and keep track with unread badges.

Chats for private bookings

Turn it on and each private booking opens its own chat between the instructor and the student.

Replies they don’t miss

Customers who leave the page get an email with your reply and a link straight back to the conversation.

Chatting in three steps

1

Turn on Chat

One switch in your settings and the chat bubble appears on your Member.Life pages and app.

2

Add it to your website

Paste the chat bubble onto your own site so visitors can reach you there too.

3

Reply from anywhere

Answer from the web or the app. Your whole team shares the same inbox.

GET STARTED

Chat questions

Do customers need an account to chat?

No. Visitors can start a chat with just their name, and add their email to get your reply if they leave the page.

Can I put the chat on my own website?

Yes. Add the chat bubble to your site and conversations from it land in the same inbox as everything else.

What if nobody answers right away?

Managers get an email and a notification when a chat has waited more than a minute, and the customer is emailed when you reply.

Can my whole team answer chats?

Yes. Everyone on your staff shares one inbox, sees who is online, and can pick up any conversation.

Is there a contract or setup fee?

No. Member.Life is month-to-month with no setup fees.

Ready to answer faster?
Month-to-month. Every conversation in one place.
GET STARTED